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NO. DIVISION SERVICE CLIENT CHARTER
1 OSC Simultaneous Processing For Sell Then Build Concept(STB) 142 days
2 OSC Simultaneous Processing For Build Then Sell Concept(BTS), High Impact Project And Foreign Investment As Well As Government Projects 92 days
3 OSC Processing And Providing the Planning Permission Review 14 days
4 OSC Processing And Providing the Development Review 14 days
5 OSC Processing And Making Decision For Category A Application (A House) 30 days
6 OSC Processing And Making Decision For Category B Application (Apart From Standalone House) 30 days
7 OSC Processing And Making Decision For Category C Application (Industry) 30 days
8 OSC Processing And Making Decision For Engineering/Infrastructure Plan Application Approval 21 days
9 OSC Processing And Making Decision For Landscape Plan Approval Application 21 days
10 ENGINEERING & BUILDING Processing And Making Decision For Category D Application :-
A) House Addition
B) Addition Apart From House
4 days
30 days
11 ENGINEERING & BUILDING Processing And Making Decision For Building Temporary Permit Application 30 days
12 PROPERTY VALUATION AND MANAGEMENT Provide Service And Issuance Of Assessment Tax Bill 2 times per annum
13 PROPERTY VALUATION AND MANAGEMENT Processing And Making Decision For Building Rental Application 30 days
14 LICENSING & HEALTH Processing And Making Decision For Licence Application 14 days
15 LICENSING & HEALTH Processing And Making Decision For Temporary Licence Application 4 days
16 LICENSING & HEALTH Provide Garbage Collection Service At Town/Rural Area everyday
17 PLICENSING & HEALTH Provide Garbage Collection Service At Town/Rural Area 3 times per week
18 FINANCE Processing Payment 14 days
19 ADMINISTRATION Provide Public Complaint Feedback 2 days
20 ADMINISTRATION Public Complaint Acceptance Receipt 1 days